SureTelServices hub
Managed IT, Connectivity and Voice Services
Managed IT first, with business internet and phones from the same accountable team.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Overview
What SureTel offers, and who it is for
SureTel is a Gauteng managed IT provider that also supplies business connectivity and voice. Managed IT covers remote support, patching and SentinelOne EDR from R500 per user per month excl. VAT, with Microsoft 365 management and backup as add-ons. This hub also compares Cloud PBX, VoIP, fibre, wireless, LTE/5G backup, Hosted VICIdial, onsite PBX and CCTV.
- Managed IT from R500 per user / month excl. VAT
- Microsoft 365 management and backup as add-on modules
- Free, qualified IT Health & Risk Assessment
- Business connectivity, Cloud PBX, VoIP and Hosted VICIdial
- Onsite PBX and CCTV quoted by scope
Service families
Find your category
Managed IT, connectivity, voice and call centre, and onsite systems. Jump to the right group, or scan the full list below.
Managed IT
Support, endpoint security, Microsoft 365 and backup for 15–50 user teams.
Jump to managed it →Voice & communications
Cloud PBX, VoIP and SIP — the calling stack for your business.
Jump to voice & communications →Business connectivity
Fibre, wireless, microwave and LTE/5G backup matched to your site.
Jump to business connectivity →Hosted call centre
Hosted VICIdial inbound and outbound dialler for sales and support.
Jump to hosted call centre →Onsite systems
Onsite PBX and CCTV, scoped to your site.
Jump to onsite systems →
Decision guide
Which solution is right for you?
Pick what you need and SureTel will point you to the right service page. The full guide is listed alongside.
What do you need?
Recommended
Managed IT
Remote support, patching and SentinelOne EDR for Gauteng businesses with around 15 to 50 users.
View Managed ITSureTel confirms the right fit for your business, subject to feasibility.
Full guide
Need IT support for your team
Managed IT
View pageNot sure where your IT stands
IT Health & Risk Assessment
View pageNeed Microsoft 365 looked after
Microsoft 365 management
View pageNeed a hosted phone system
Cloud PBX
View pageNeed cheaper, business-grade calls
VoIP
View pageHave an existing PBX
SIP Trunking
View pageNeed internet
Business Connectivity
View pageNeed a dialler / call centre
Hosted VICIdial
View pageNeed backup internet
LTE/5G Backup
View page
Managed IT
Managed IT and modules
Start with the per-user Managed IT service and add Microsoft 365 management or backup if you need them.
Managed IT
Remote helpdesk, patching, vulnerability management, SentinelOne EDR and a monthly summary.
From R500 per managed user/month excl. VAT
Learn more →Microsoft 365 management
Accounts, licences, sharing and licence-entitled security settings administered for you.
Add-on module — priced in your proposal
Learn more →Managed backup
A separate, monitored copy of your Microsoft 365 mail and files, with restores on request.
Add-on module — priced in your proposal
Learn more →IT Health & Risk Assessment
Free, qualified 2–4 hour remote-first review with prioritised findings.
Free for qualified businesses
Learn more →
Connectivity services
Business internet that fits your site
Business connectivity, fibre, wireless, licensed microwave and LTE/5G backup — matched to your address and subject to feasibility.
Business Connectivity
The full connectivity hub: fibre, wireless, microwave and LTE/5G backup, matched to your site.
From R599/month excl. VAT
Learn more →Business Fibre
Business-grade fibre access where it is available, with feasibility confirmed at your site.
Learn more →Wireless Internet
Fixed-wireless business internet for sites where trenched fibre is not feasible.
Learn more →Licensed Microwave
Dedicated licensed microwave links for businesses that need higher-availability connectivity.
Learn more →LTE/5G Backup
LTE and 5G backup internet that keeps calls, payments and tools running when your primary link fails.
Learn more →
Voice and call centre
Voice, calling, call centre and onsite systems
Hosted phone systems, business VoIP, SIP trunking and hosted call centre, plus onsite PBX and CCTV quoted by scope.
Cloud PBX
Hosted business phone system with extensions, call routing and mobile/desktop apps.
From R60 per extension/month excl. VAT
Learn more →VoIP
Business voice over IP for clearer calls, lower per-minute rates and number porting.
Learn more →SIP Trunking
SIP trunks for businesses keeping an existing onsite PBX but wanting VoIP economics.
Learn more →Hosted VICIdial
Hosted inbound and outbound call centre dialler for sales, collections and support teams.
From R120 per agent/month excl. VAT with SureTel Voice (R220 with own carrier)
Learn more →Onsite PBX
On-premise PBX hardware for businesses that require a phone system installed at the site.
Price on request
Learn more →CCTV
Business CCTV systems to support site security, operations and incident review.
Price on request
Learn more →CCTV Installation
Commercial CCTV installation quotes for Gauteng businesses — site assessment, placement, cabling and handover.
Price on request
Learn more →
Why SureTel
A licensed South African provider you can plan around
2010
Operating since
0009/CECS/AUG/09
ICASA licence number
Licensed ISP
Regulated South African provider
Hundreds
Of satisfied business customers
Indicative pricing
Pricing snapshot
Short, from-pricing teasers across SureTel's most-quoted services. Full pricing detail lives on each service page.
| Service | Indicative price | Details |
|---|---|---|
| Managed IT | From R500 per managed user/month excl. VAT | View → |
| Cloud PBX | From R60 per extension/month excl. VAT | View → |
| Business Connectivity | From R599/month excl. VAT | View → |
| Hosted VICIdial | From R120 per agent/month excl. VAT with SureTel Voice (R220 with own carrier) | View → |
| Onsite PBX and CCTV | Price on request | View → |
All prices are shown excluding VAT unless stated otherwise. Final pricing depends on feasibility, location, users, hardware, install and contract term.
Industries
Industries SureTel works with
IT, connectivity and voice for the industries SureTel serves most.
Location coverage
Where SureTel services are available
National South Africa, with strongest reach across Gauteng. Connectivity is always subject to feasibility at your address.
Not sure if SureTel can service your site? Check coverage at your address →
FAQ
Services hub — frequently asked questions
What services does SureTel offer?
SureTel offers Managed IT, Microsoft 365 management, managed backup and a free, qualified IT Health & Risk Assessment, plus Cloud PBX, VoIP, SIP trunking, business fibre, wireless internet, licensed microwave, LTE/5G backup, Hosted VICIdial, onsite PBX and CCTV. The right combination depends on your business size, location and requirements.
Which service is right for my business?
If you need ongoing IT support for your team, start with Managed IT or a free IT Health & Risk Assessment. If you need a hosted phone system, look at Cloud PBX. For cheaper business-grade calls, VoIP. If you already have a PBX, SIP Trunking. For internet, Business Connectivity. For a call centre dialler, Hosted VICIdial. For backup internet, LTE/5G Backup. The decision guide on this page maps each need to a service page, and a SureTel consultant can confirm the best fit for your site.
Does SureTel provide business communication services in South Africa?
Yes. SureTel is a South African licensed ISP (ICASA licence 0009/CECS/AUG/09). Voice and hosted call-centre services are available nationally, connectivity depends on feasibility at your address, and Managed IT is focused on Gauteng businesses.
Can SureTel help with both voice and internet?
Yes. SureTel provides voice and internet under one licensed provider, so Cloud PBX, VoIP and business connectivity can be quoted, deployed and supported together.
Does SureTel offer connectivity feasibility checks?
Yes. Use the coverage checker to share your address and SureTel will confirm which connectivity options (fibre, wireless, microwave, LTE/5G) are feasible at your site before quoting.
Request a quote
Tell SureTel what you need
Share a few details and a SureTel consultant will come back within one business day with options and pricing. Not sure which service yet? Pick "Other / Not sure" — that is what this hub is for.
Get started
Not sure where to start? Request a free IT Health & Risk Assessment, or tell SureTel what you need.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Prefer chat? WhatsApp SureTel →
All prices are shown excluding VAT unless stated otherwise.