SureTelServices hub
Business Communication and Connectivity Services
One licensed South African provider for business voice, internet and hosted call centre solutions. Compare SureTel's services and request a quote for the right combination for your business.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Overview
What SureTel offers, and who it is for
SureTel provides business communication and connectivity services for South African companies that need reliable voice, internet and support from one provider. This services hub helps you compare Cloud PBX, VoIP, business fibre, wireless, LTE/5G backup, Hosted VICIdial, onsite PBX, managed IT and CCTV, then request a quote for the right solution.
- Main hub for all SureTel services
- Routes buyers to the correct service page
- Supports Cloud PBX, VoIP, connectivity and Hosted VICIdial
- Includes secondary services such as Onsite PBX, Managed IT and CCTV
- Clear quote and call CTAs
Service families
Find your category
Four service families covering voice, connectivity, hosted call centre and supporting services. Jump to the right group, or scan the full list below.
Voice & communications
Cloud PBX, VoIP and SIP — the calling stack for your business.
Jump to voice & communications →Business connectivity
Fibre, wireless, microwave and LTE/5G backup matched to your site.
Jump to business connectivity →Hosted call centre
Hosted VICIdial inbound and outbound dialler for sales and support.
Jump to hosted call centre →Additional services
Onsite PBX, Managed IT and CCTV to round out your setup.
Jump to additional services →
Decision guide
Which solution is right for you?
Pick what you need and SureTel will point you to the right service page. The full guide is listed alongside.
What do you need?
Recommended
Cloud PBX
A hosted business phone system with extensions, call routing and mobile/desktop apps.
View Cloud PBXSureTel confirms the right fit for your business, subject to feasibility.
Core services
Voice, calling and SIP
Communications services covering hosted phone systems, business VoIP, SIP trunking, business connectivity and hosted call centre.
Cloud PBX
Hosted business phone system with extensions, call routing and mobile/desktop apps.
From R60 per extension/month excl. VAT
Learn more →VoIP
Business voice over IP for clearer calls, lower per-minute rates and number porting.
Learn more →SIP Trunking
SIP trunks for businesses keeping an existing onsite PBX but wanting VoIP economics.
Learn more →Business Connectivity
The full connectivity hub: fibre, wireless, microwave and LTE/5G backup, matched to your site.
From R599/month excl. VAT
Learn more →Hosted VICIdial
Hosted inbound and outbound call centre dialler for sales, collections and support teams.
From R120 per agent/month excl. VAT
Learn more →
Connectivity services
Business internet that fits your site
Fibre, wireless, licensed microwave and LTE/5G backup — matched to your address. Subject to feasibility at your site.
Business Fibre
Business-grade fibre access where it is available, with feasibility confirmed at your site.
Learn more →Wireless Internet
Fixed-wireless business internet for sites where trenched fibre is not feasible.
Learn more →Licensed Microwave
Dedicated licensed microwave links for businesses that need higher-availability connectivity.
Learn more →LTE/5G Backup
LTE and 5G backup internet that keeps calls, payments and tools running when your primary link fails.
Learn more →
Why SureTel
A licensed South African provider you can plan around
2010
Operating since
0009/CECS/AUG/09
ICASA licence number
Licensed ISP
Regulated South African provider
Hundreds
Of satisfied business customers
Additional services
Onsite PBX, Managed IT and CCTV
Supporting services that round out your communications and operations setup.
Onsite PBX
On-premise PBX hardware for businesses that require a phone system installed at the site.
Price on request
Learn more →Managed IT
Practical IT support to keep your business systems, networks and users running.
Price on request
Learn more →CCTV
Business CCTV systems to support site security, operations and incident review.
Price on request
Learn more →CCTV Installation
Commercial CCTV installation quotes for Gauteng businesses — site assessment, placement, cabling and handover.
Price on request
Learn more →
Indicative pricing
Pricing snapshot
Short, from-pricing teasers across SureTel's most-quoted services. Full pricing detail lives on each service page.
| Service | Indicative price | Details |
|---|---|---|
| Cloud PBX | From R60 per extension/month excl. VAT | View → |
| Business Connectivity | From R599/month excl. VAT | View → |
| Hosted VICIdial | From R120 per agent/month excl. VAT | View → |
| Onsite PBX, Managed IT and CCTV | Price on request | View → |
All prices are shown excluding VAT unless stated otherwise. Final pricing depends on feasibility, location, users, hardware, install and contract term.
Industries
Industries SureTel works with
Practical communications and connectivity for the industries SureTel serves most.
Location coverage
Where SureTel services are available
National South Africa, with strongest reach across Gauteng. Connectivity is always subject to feasibility at your address.
Not sure if SureTel can service your site? Check coverage at your address →
FAQ
Services hub — frequently asked questions
What services does SureTel offer?
SureTel offers business communication and connectivity services including Cloud PBX, VoIP, SIP trunking, business fibre, wireless internet, licensed microwave, LTE/5G backup, Hosted VICIdial, onsite PBX, managed IT and CCTV. The right combination depends on your business size, location and requirements.
Which service is right for my business?
If you need a hosted phone system, look at Cloud PBX. For cheaper business-grade calls, VoIP. If you already have a PBX, SIP Trunking. For internet, Business Connectivity. For a call centre dialler, Hosted VICIdial. For backup internet, LTE/5G Backup. The decision guide on this page maps each need to a service page, and a SureTel consultant can confirm the best fit for your site.
Does SureTel provide business communication services in South Africa?
Yes. SureTel is a South African licensed ISP (ICASA licence 0009/CECS/AUG/09) providing business communication and connectivity services nationally, with feasibility confirmed at your address for connectivity-dependent services.
Can SureTel help with both voice and internet?
Yes. SureTel provides voice and internet under one licensed provider, so Cloud PBX, VoIP and business connectivity can be quoted, deployed and supported together.
Does SureTel offer connectivity feasibility checks?
Yes. Use the coverage checker to share your address and SureTel will confirm which connectivity options (fibre, wireless, microwave, LTE/5G) are feasible at your site before quoting.
Request a quote
Tell SureTel what you need
Share a few details and a SureTel consultant will come back within one business day with options and pricing. Not sure which service yet? Pick "Other / Not sure" — that is what this hub is for.
Get started
Not sure which combination is right? Tell SureTel what your business needs and we will recommend the right services.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Prefer chat? WhatsApp SureTel →
All prices are shown excluding VAT unless stated otherwise.