SureTel
Request a Quote
Tell us what your business needs and a SureTel specialist can recommend the right next step.
CONTACT SURETEL
Contact SureTel
Speak to SureTel about business connectivity, voice, phone systems and call-centre solutions.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Contact SureTel for business voice, connectivity and call-centre enquiries, or help choosing the right service. SureTel reviews your requirements, address where relevant and preferred contact route before guiding you to the suitable next step. Request a quote, call SureTel or check coverage; existing customers should use the dedicated Support route.
- Request a quote for business communications or connectivity
- Call SureTel or use approved contact channels
- Check coverage for a business address
- Sales and Support contact routes remain clearly separated
- Visit or contact SureTel's Krugersdorp office
Get in touch
Choose the right way to contact SureTel
Call Sales & New Accounts
For new services, pricing, partnerships and business enquiries.
Check Business Internet Coverage
Need fibre, wireless, licensed microwave or LTE/5G backup? Start with your business address.
Technical Support
087 944 7873 · support@suretel.co.za
For existing customers needing technical assistance or service support.
Enquiry form
Tell us what your business needs
Share a few details about your business and the service you are considering. The SureTel team will use your information to understand the enquiry and route it to the right contact path.
Office
Visit or contact our office
SureTel4 Leeu Street
Rant en Dal
Krugersdorp, Gauteng 1739
South AfricaOpen directions to SureTel, 4 Leeu Street, Rant en Dal, Krugersdorp
Rant en Dal
Krugersdorp, Gauteng 1739
South AfricaOpen directions to SureTel, 4 Leeu Street, Rant en Dal, Krugersdorp
| Sales & New Accounts | 086 002 2125 |
|---|---|
| Technical Support | 087 944 7873 |
| Sales email | sales@suretel.co.za |
| Support email | support@suretel.co.za |
| Business hours | Monday to Friday, 08:00–17:00 |
| ICASA licence | 0009/CECS/AUG/09 |
Closed on Saturdays, Sundays and public holidays unless otherwise agreed. Some customers have 24/7 support arrangements where a specific SLA provides for this.
What we help with
Business communication and connectivity solutions
Cloud PBX
Hosted business phone systems for office, remote and multi-branch teams.
VoIP
Business voice services and call-rate options.
SIP Trunking
Connect compatible business phone systems to IP voice services.
Business Connectivity
Compare fibre, wireless, licensed microwave and backup options.
Business Fibre
Explore fibre availability and business internet options.
Wireless Internet
Fixed wireless for sites where fibre is unavailable, delayed or unsuitable.
LTE / 5G Backup
Backup connectivity planning for primary-connection outages.
Hosted VICIdial
Hosted dialler options for inbound, outbound and blended teams.
Onsite PBX
Onsite and hybrid business phone-system options.
Coverage
Need business internet at your address?
Coverage and final service suitability depend on your location, underlying infrastructure and technical assessment. Start with your business address and SureTel can assess the available connectivity options.
Compare business connectivity options · Request a full quote
Why contact SureTel
A licensed South African provider for business communications
- Licensed South African ISP
- Operating since 2010
- Business connectivity, voice and call-centre solutions under one provider
- National service capability, subject to service availability and feasibility
- Practical South African business support
FAQ
Contact SureTel — frequently asked questions
How do I contact SureTel?
You can contact SureTel by requesting a quote through this page, calling Sales on 086 002 2125, emailing sales@suretel.co.za, or using the approved WhatsApp option when it is available. Existing customers needing technical help can call Support on 087 944 7873 or email support@suretel.co.za.
Where is SureTel located?
SureTel's head office is at 4 Leeu Street, Rant en Dal, Krugersdorp, Gauteng 1739, South Africa. SureTel supports business communications and connectivity enquiries nationally, subject to service availability and feasibility.
What are SureTel's business and support hours?
SureTel's standard business and support hours are Monday to Friday, 08:00–17:00. Some customers have 24/7 support arrangements where this is included in a specific contract or SLA. Standard support availability should not be assumed to be 24/7.
How do I request a quote from SureTel?
Use the contact form or visit the Request a Quote page. Select the service you are considering, add your business contact details and describe what you need. For connectivity services, include your business address so SureTel can assess feasibility and available options.
Can I check business internet coverage with SureTel?
Yes. Use SureTel's Coverage Checker to submit your business address. SureTel can then assess appropriate options such as business fibre, wireless internet, licensed microwave or LTE/5G backup. Availability, final pricing and lead times depend on address-specific feasibility.
What services can I contact SureTel about?
You can contact SureTel about Cloud PBX, VoIP, SIP trunking, business connectivity, business fibre, wireless internet, licensed microwave, LTE/5G backup, Hosted VICIdial, onsite PBX, Managed IT and CCTV.
I am already a SureTel customer. How do I get technical support?
Existing customers can contact Technical Support on 087 944 7873 or email support@suretel.co.za. For urgent service matters, use the support contact route rather than relying on a general sales enquiry form.
Can SureTel help me choose the right business internet or phone solution?
Yes. Select “I am not sure — help me choose” in the form and explain your business size, address, current setup and main challenge. SureTel can recommend a suitable next step after reviewing your requirements.
Does SureTel provide business communications services across South Africa?
SureTel can support business communications services nationally. Connectivity availability and installation options depend on your address, infrastructure, coverage and technical feasibility.
Can I contact SureTel on WhatsApp?
An approved WhatsApp contact option can be used where it is displayed on the site. Do not publish a WhatsApp number or click-to-chat link until the approved business number has been configured.
Get started
Get the right business communication or connectivity solution.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Prefer chat? WhatsApp SureTel →
All prices are shown excluding VAT unless stated otherwise.