SureTel
BUSINESS-CRITICAL CONNECTIVITY
Licensed Microwave Internet for Business
Planned connectivity for business sites needing a carefully assessed alternative when fibre is unavailable or delayed.
From R1,860/month excl. VAT
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
ANSWER FIRST
Licensed Microwave Internet at a glance
Licensed Microwave Internet is a planned fixed wireless option using licensed spectrum for selected business sites where fibre is unavailable, delayed or needs to be complemented. SureTel assesses your address, radio path, site access, operational requirements and intended connection role, then recommends the suitable design. Check coverage to confirm feasibility, final pricing and installation requirements before committing.
Note on spectrum: SureTel does not state or imply ownership of any particular radio-frequency spectrum licence. The proposed licensed microwave solution is subject to feasibility, network design, spectrum availability/coordination where relevant, site access and the final proposal.
- • Licensed-spectrum connectivity for selected business sites
- • From R1,860/month excl. VAT
- • Typical deployment guidance: 5–10 working days, subject to feasibility
- • Suitable for industrial, warehouse, branch and operational locations
- • Check coverage before choosing a service
Pricing & lead-times
Licensed Microwave pricing and deployment guidance
The monthly "from" price is a starting point, not a final site quote. Final pricing is confirmed after SureTel understands the address, technical requirement, equipment and installation scope. A feasibility request gives the sales and technical team the information needed to recommend the right option rather than quoting a connection that may not suit the site.
| Item | Guidance |
|---|---|
| Licensed Microwave service | From R1,860/month excl. VAT |
| Typical deployment guidance | 5–10 working days, subject to feasibility, site conditions, equipment, access and installation requirements |
| Quote factors | Location, radio path, speed/capacity requirement, link distance, equipment, installation scope, site access, contract term and support/SLA requirements |
| Static IP | Available where required and supported by the selected solution |
All prices are shown excluding VAT unless stated otherwise. Final pricing, deployment timing and support/SLA terms are confirmed in the proposal after feasibility and the selected design.
Problems this solves
Make connectivity planning practical again
| Business problem | Practical SureTel response |
|---|---|
| Fibre is not currently available | Assess whether a planned Licensed Microwave link is technically viable for the location. |
| Fibre lead time does not match the business need | Review alternative connectivity options and provide a feasibility-led recommendation. |
| A single connection creates operational risk | Discuss whether a separately designed connection can support the broader resilience plan. |
| An industrial or warehouse site has limited options | Assess radio-path, mounting, access, power and network requirements before quoting. |
| Voice or cloud systems need a better connection plan | Size and configure the proposed service around the intended business use, where suitable. |
| Buyer needs clarity before committing | Explain the assessment, quote factors, expected process and contract-specific support options. |
When it fits
When should a business consider Licensed Microwave?
Fibre is not available at the site
A planned microwave link may be considered after feasibility confirms a viable radio path and installation conditions.
A fibre build is taking too long
Where the site and network design are suitable, microwave can be assessed as an alternative route to connectivity rather than waiting without a plan.
The site is operationally important
Factories, warehouses, call centres, branches and operational sites may need a more deliberate connection design than a basic internet package.
You are planning connectivity resilience
A microwave solution can form part of a primary-and-secondary connectivity design where the selected architecture and equipment support it.
The site is in an industrial or hard-to-reach area
Feasibility-led fixed wireless can be useful in locations where traditional access options are limited or delayed.
You need a fixed link for a multi-site requirement
A licensed microwave design can be assessed for site-to-site or site-to-network connectivity requirements, depending on the use case.
A planned microwave solution is subject to feasibility, network design, spectrum availability/coordination where relevant, site access and the final proposal.
Service details
What SureTel assesses before recommending Licensed Microwave
Address and coverage assessment
Confirm the business location and relevant network reach.
Radio-path feasibility
Review whether a viable path exists for the proposed link.
Site and mounting conditions
Consider roof access, building height, mounting points, permissions and safe installation access where relevant.
Link design and capacity requirement
Match the proposed solution to the role of the connection, expected usage and performance needs.
Equipment requirement
Confirm the required customer-premises equipment, router/firewall hand-off and installation scope.
Static IP options
Discuss a static IP where needed and supported by the selected connectivity design.
Voice and cloud application suitability
Assess sizing and network configuration for VoIP, Cloud PBX and other business applications where relevant.
Primary or secondary role
Confirm whether the connection is intended as primary connectivity, secondary connectivity or part of a broader business-continuity design.
Contract-specific SLA/support discussion
Explain available support and SLA options only in the proposal/contract context.
A useful microwave quote begins with the site, not only the monthly price. SureTel checks the practical conditions that shape whether the proposed link can be installed and how it should be designed.
Important service distinction
Licensed Microwave is different from SureTel Wireless Internet. The Wireless Internet service uses licence-exempt spectrum and owns generic fixed-wireless intent. Licensed Microwave is a separately planned licensed-spectrum solution for selected business requirements.
Business-critical use cases
Where Licensed Microwave may add value
Manufacturing and factory sites
Assess connectivity for operations, cloud tools, communications and site requirements.
Warehouses and logistics locations
Consider a fixed connection design where traditional options are limited or delayed.
Industrial parks and operational sites
Start with a feasibility review before treating the service as available.
Multi-branch organisations
Discuss how the connection could support an individual site within a wider connectivity plan.
Call centres and communications-heavy teams
Assess service sizing and network configuration for voice and application requirements.
Planned resilience designs
Consider Licensed Microwave as part of a wider primary/secondary connectivity design where supported by the final architecture.
Compare connectivity options
Which business connectivity option fits the site?
Use the comparison to help request the right assessment. Neither option is automatically "better"; the right solution depends on the site, the business requirement and the final technical design.
| Consideration | Business Fibre | Wireless Internet | Licensed Microwave |
|---|---|---|---|
| Main service model | Fixed fibre connectivity where infrastructure is available | Fixed wireless over licence-exempt spectrum | Planned fixed wireless solution using licensed spectrum |
| Best starting point | Sites with available fibre infrastructure and a suitable fibre lead time | Businesses needing a broader fixed-wireless option where feasible | Selected sites needing a carefully assessed link or alternative connectivity design |
| Feasibility focus | Fibre network coverage, provider availability, build/installation conditions | Coverage, viable radio path and site conditions | Radio path, spectrum/link planning, site access, equipment and installation requirements |
| Typical business fit | Offices, branches and sites with serviceable fibre | Sites where fibre is unavailable/delayed and wireless feasibility is positive | Industrial, warehouse, branch, multi-site and business-critical scenarios where the design is appropriate |
| Important caveat | Availability and lead time vary by address/provider | Not every site has a viable radio path; licence-exempt spectrum conditions apply | Not every site is suitable; final architecture, support and SLA terms are contract-specific |
WHAT IS LICENSED MICROWAVE INTERNET?
What is Licensed Microwave Internet?
Licensed Microwave uses licensed radio spectrum for a fixed point-to-point or site-to-network link, unlike SureTel Wireless Internet, which uses licence-exempt spectrum. The final deployment may require suitable mounting, equipment placement, site permissions, radio-path planning, router or firewall hand-off and contract-specific support arrangements. Static IP availability and any resilience design depend on the selected solution.
Feasibility process
How a Licensed Microwave feasibility check works
Share your business address and requirement
Tell SureTel where the service is needed, the role of the connection and what your business needs it to support.
SureTel reviews initial feasibility
The team checks the available information and identifies whether a more detailed assessment is appropriate.
Radio-path and site assessment
Where needed, SureTel reviews practical conditions such as radio path, site access, mounting, equipment and installation scope.
Receive a tailored recommendation and quote
The quote reflects the proposed design, pricing factors, lead-time guidance and relevant support/SLA terms.
Installation, handover and testing
Once approved and scheduled, the solution is installed and tested against the agreed scope.
Timelines and outcomes depend on feasibility, access, equipment, approvals, site conditions and the selected solution.
Why SureTel
Connectivity advice built around the site, not just a package
SureTel helps South African businesses bring connectivity and communications together under one practical provider. Rather than treating Licensed Microwave as a one-size-fits-all product, the team begins with the business site, the operational requirement and the wider connectivity plan.
Licensed South African ISP
A business communications and connectivity provider with ICASA licensing.
Operating since 2010
Established experience supporting South African business connectivity requirements.
Connectivity and communications under one provider
Relevant for businesses that also need VoIP, Cloud PBX or backup connectivity planning.
Practical feasibility-led guidance
Recommendations are based on the address, requirement and selected solution, not a generic availability promise.
SureTel does not publish customer logos, testimonials, review stars, awards or unsupported uptime statistics on this page.
FAQ
Licensed Microwave Internet FAQs
What is Licensed Microwave Internet?
Licensed Microwave Internet is a fixed wireless connectivity solution that uses licensed radio spectrum for a planned business link. It is assessed around the specific address, radio path, equipment, installation conditions and business requirement before SureTel confirms whether it is suitable.
How is Licensed Microwave different from SureTel Wireless Internet?
SureTel Wireless Internet is fixed wireless delivered over licence-exempt, commonly called unlicensed, spectrum. Licensed Microwave is a separately planned licensed-spectrum solution for selected business requirements. Both need feasibility checks, but they serve different connectivity use cases and must be assessed on their own terms.
Is Licensed Microwave an alternative to fibre?
It can be considered where fibre is unavailable, delayed or not the best fit for the site. Fibre remains a strong option where suitable infrastructure and lead times are available. SureTel assesses the address and requirement before recommending fibre, Wireless Internet, Licensed Microwave or a combined connectivity approach.
Does Licensed Microwave need line of sight?
A viable radio path is usually an important part of a Licensed Microwave assessment. SureTel checks the relevant path, site conditions, mounting possibilities and installation requirements before confirming whether the service can be deployed.
How much does Licensed Microwave Internet cost?
SureTel Licensed Microwave starts from R1,860 per month excluding VAT. Final pricing depends on the location, link design, required speed/capacity, equipment, installation scope, site access, contract term and any agreed support or SLA requirements.
How long does Licensed Microwave installation take?
Typical deployment guidance is 5–10 working days after feasibility and the required installation conditions are confirmed. Actual timing depends on the address, site access, equipment availability, approvals, installation complexity and the selected solution.
Can Licensed Microwave support VoIP and Cloud PBX?
Licensed Microwave can support VoIP, Cloud PBX and other business applications when the selected link is appropriately sized and the wider network is correctly configured. SureTel will discuss the intended usage during feasibility so that the proposed design is suitable for the business requirement.
Can Licensed Microwave be used as a primary or backup connection?
It can be considered as a primary connection or as part of a secondary connectivity strategy, depending on the site, the business requirement and the final network design. Any failover or resilience behaviour depends on compatible equipment and configuration and is confirmed in the selected solution.
Is a static IP available with Licensed Microwave?
A static IP can be discussed where it is required and supported by the selected connectivity design. Include this requirement in the feasibility request so it can be considered in the quote.
Does every Licensed Microwave customer receive an SLA?
Support and SLA terms depend on the selected service and contract. SureTel will explain the applicable support approach and any SLA options during the proposal process rather than making a universal public SLA promise.
Get started
Find out whether Licensed Microwave suits your business location
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
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All prices are shown excluding VAT unless stated otherwise.
From R1,860/month excl. VAT, subject to feasibility and selected solution.