SureTel
South African business communications
Business connectivity & communication solutions
Cloud PBX, VoIP, business internet and hosted call centre solutions for South African businesses.
One licensed provider for phones and internet — fewer suppliers, one team to call.
or check coverage at your address →
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
About SureTel
What SureTel does
SureTel helps South African businesses connect, communicate, secure and grow through business-grade Cloud PBX, VoIP, connectivity and hosted call centre solutions. As a licensed ISP operating since 2010, SureTel supports SMEs and larger businesses with practical communication services, clear guidance and quote-based recommendations. Request a quote to find the right solution.
- • Licensed South African ISP
- • Operating since 2010
- • Cloud PBX, VoIP, connectivity and Hosted VICIdial
- • National service capability with Gauteng focus
Services
Core services
Communications and connectivity under one licensed South African provider.
Cloud PBX
Modern hosted business phone system, extension-based, scales as you grow.
From R40 per extension/month excl. VAT
Learn more →VoIP
Business voice over IP — clearer calls, lower rates, number porting supported.
Learn more →Business Connectivity
Business internet via fibre, wireless, microwave and LTE/5G — matched to your site.
From R599/month excl. VAT
Learn more →Hosted VICIdial
Hosted inbound and outbound call centre dialler for sales and support teams.
From R120 per agent/month excl. VAT
Learn more →Onsite PBX
On-premise PBX hardware for businesses that need a local phone system.
Learn more →Managed IT
Practical IT support to keep your business systems running.
Learn more →CCTV
Business CCTV solutions to support site security and operations.
Learn more →
All prices are shown excluding VAT unless stated otherwise.
Coverage
Check coverage at your address
Find out which fibre, wireless or LTE/5G options are feasible at your business address. Results in seconds.
Free · Instant · No obligation
Credentials
A licensed partner with real South African track record
SureTel is a licensed South African ISP that has supported business communications and connectivity since 2010 — one accountable team for phones and internet.
Since 2010
Serving South African businesses
Licensed ISP
ICASA 0009/CECS/AUG/09
Hundreds
of SA businesses on the network
One provider
Comms + connectivity under one roof
Why SureTel
A licensed partner that takes ownership
SureTel runs as a single accountable team for South African businesses — phones and internet handled together, not bounced between suppliers when something needs attention.
- Licensed South African ISP
- ICASA licence 0009/CECS/AUG/09
- Operating since 2010
- Comms + connectivity under one provider
Priority services
Phones and internet, from one licensed provider
The two services most SureTel customers start with — built for the realities of doing business in South Africa.
Modern hosted phone system
Cloud PBX
Extension-based business phones that scale as you grow, with number porting and the features your team needs.
From R40 per extension/month excl. VAT
Learn more →Fibre, wireless and LTE/5G
Business Connectivity
Business internet matched to your site — fibre where it makes sense, wireless or LTE/5G where it doesn't.
From R599/month excl. VAT
Learn more →Challenges
Problems SureTel helps solve
Unreliable calls
Drops, echo and poor quality on aging lines or low-grade VoIP.
Expensive voice services
Per-minute call costs that don't match how your business actually phones.
Poor Service
Problems not getting resolved, not getting feedback from suppliers.
Poor internet resilience
Single-line connectivity with no backup when the primary link goes down.
Multi-branch complexity
Branches that don't share extensions, numbers or a single way to communicate.
Call centre productivity issues
Manual dialling and basic tooling holding agents and campaigns back.
Find your fit
Which solution is right for you?
Industries
Industries we support
- Retail
- Finance
- Automotive
- Insurance
- Manufacturing
- Legal
- Medical
- Call centres
FAQ
Frequently asked questions
What does SureTel do?
SureTel is a South African business communications and connectivity provider. We help businesses connect, communicate, secure and grow with practical solutions including business phone systems, VoIP, business internet, hosted call centre platforms and related technology services.
What services does SureTel offer?
SureTel offers Cloud PBX, VoIP, SIP trunking, business fibre, wireless internet, licensed microwave connectivity, LTE and 5G backup internet, Hosted VICIdial, onsite PBX systems, managed IT and CCTV solutions. The right combination depends on your business size, location and operational requirements.
Does SureTel provide services throughout South Africa?
SureTel supports businesses nationally, subject to service availability and feasibility at your location. Cloud PBX, VoIP and Hosted VICIdial can support businesses across South Africa, while connectivity services such as fibre, wireless and microwave depend on available infrastructure and site requirements.
How does SureTel pricing work?
SureTel provides transparent, business-focused pricing based on the service, number of users, location, feasibility, required hardware, usage and contract terms. Selected services have from-pricing available online, while a tailored quote is recommended for more accurate costs. All prices are shown excluding VAT unless stated otherwise.
How can I get a quote from SureTel?
You can request a quote online, call SureTel or contact the team through WhatsApp. Share your business details, location, number of users and the service you are considering. SureTel will review your requirements, confirm feasibility where needed and recommend a suitable solution.
What are SureTel's support hours?
SureTel provides standard business support hours for customers, with support arrangements depending on the service and agreement in place. Some business-critical services may include 24/7 support or SLA coverage where this has been contractually agreed. Speak to SureTel about the support options available for your requirements.
Get started
Tell us what you need and SureTel will recommend the right business communication or connectivity solution.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
- Trusted by hundreds of SA businesses
Prefer chat? WhatsApp SureTel →
All prices are shown excluding VAT unless stated otherwise.