SureTel

Free for qualified businesses

IT Health & Risk Assessment

Find out what is putting your users, devices and data at risk, and what to fix first.

In short

What the assessment is

The SureTel IT Health & Risk Assessment is a free review for qualified Gauteng businesses. It normally takes 2–4 hours, is done mostly remotely, and ends with a readout of executive findings and prioritised risks across your users, devices, Microsoft 365 and backups. You send a request; SureTel confirms it is a good fit and arranges a time.

What you receive

Findings you can act on

  • Executive findings

    A plain-language summary of how your users, devices, accounts and backups are set up today.

  • Prioritised risks

    The issues most likely to cost you time, money or data, ranked so you know what to fix first.

  • Readout session

    A walk-through of the findings with your decision-maker, with time for questions.

  • Next-step options

    Practical priorities you can act on with any provider, and a proposal from SureTel if you want one.

Not part of the free assessment

  • • Intrusive penetration testing
  • • Unrestricted network or vulnerability scanning
  • • Free remediation or fixes
  • • A compliance certificate or guarantee

Who qualifies

Who the free assessment is for

To keep the assessment useful, SureTel offers it where these are in place:

  • A real IT need or decision in the next few months
  • A decision-maker available for the readout
  • Access to the information needed, such as admin consoles or supplier details
  • Typically a business with around 15 to 50 users in Gauteng

How it works

From request to readout

  1. Step 1

    Send the request

    Tell us about your business and main IT concern.

  2. Step 2

    Qualification

    SureTel reviews your request and contacts you to confirm fit and arrange a time.

  3. Step 3

    Assessment

    Normally 2–4 hours, remote-first, using information you give us access to.

  4. Step 4

    Readout

    Findings and priorities presented to your decision-maker.

  5. Step 5

    Your choice

    Act on the priorities yourself, or ask SureTel for a proposal.

Larger or complex environments

Deep Technical Assessment

For larger businesses, several sites or servers and infrastructure that need closer review, SureTel offers a Deep Technical Assessment from R12,500 excl. VAT, scoped to your environment.

Looking for ongoing support pricing? See Managed IT pricing.

Request

Request your free assessment

Takes about two minutes. No street address needed.

  • Operating since 2010
  • Technical base in Krugersdorp, Gauteng
  • Support Monday to Friday 08:00–17:00

Your details

Consent
No errors

This is a request, not a booked appointment. SureTel reviews it and contacts you to arrange a time.

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FAQs

Assessment questions

Is the IT Health & Risk Assessment really free?

Yes, for qualified requests. It is normally 2–4 hours of remote-first work with a readout of findings and priorities. It does not include remediation, penetration testing or unrestricted scanning.

Does submitting the form book an appointment?

No. Submitting the form sends a request. SureTel reviews it, confirms the assessment is a good fit and then contacts you to arrange a time.

Who qualifies for a free assessment?

Businesses with a real IT need, a decision-maker who can attend the readout and access to the information needed. It suits Gauteng businesses with about 15 to 50 users.

Do I need to sign up for Managed IT afterwards?

No. You keep the findings and priorities. SureTel can provide a proposal if you want one, but there is no obligation.

What if we need a more detailed technical review?

A Deep Technical Assessment is available from R12,500 excluding VAT, scoped to your environment, for larger or more complex businesses.

Do you need our street address?

No. We only ask for your area. Most of the assessment is done remotely.

Know your IT risks before they cost you

Send a request and SureTel will contact you to confirm fit and arrange a time.