SureTel
Broadband, FTTB or dedicated
FTTH-based business broadband is the lowest-cost fibre. FTTB is built for business premises. Dedicated fibre is an uncontended line with stronger SLAs at a higher price.
ISP comparison 2026
Business internet providers in South Africa compared (2026)
Eight business internet providers side by side on their own published fibre prices, SLAs, static IPs and support.
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
About this comparison
What this page compares
This page compares business fibre from eight South African internet providers on entry price, higher tiers, SLA, static IP and support. Every figure is the provider's own published information, checked on 6 November 2026, and prices change. SureTel wrote this page and is one of the providers listed. Availability depends on which networks reach your address.
- • Last checked 6 November 2026
- • “Not published” means the provider gives no public figure — we do not estimate
- • “VAT not stated” where the provider does not say
- • Sources linked for every provider
Published prices
Business fibre providers compared
Last checked
| Provider | Entry business fibre | Higher tiers / terms | SLA | Static IP | Support |
|---|---|---|---|---|---|
| SureTelSources: 1, 2 | Business broadband fibre from R687/month (R599 bundled with voice), excl. VAT | FTTB business fibre from R1,300/month (R700 bundled), excl. VAT. Prices from SureTel's live package catalogue. | Confirmed per network and package on your quote | Confirmed on your quote | Monday–Friday 08:00–17:00; 24/7 only on a qualifying SLA |
| VoxSources: 1 | Business Fibre R649/month, 30/30 Mbps, uncapped, excl. VAT | Premium from R1,049; Dedicated from R2,349 | Premium: 99% SLA, 4-hour response / 12-hour restore. Dedicated: 99.5% | /32 static IP included | 24/7 support |
| AtomicSources: 1 | Frogfoot SMB R1,099/month, 60/60 Mbps (12 months), excl. VAT | Openserve Premium from R1,149 | Repair SLAs by network, 8–24 hours | /32 static IP R42.61/month | Not published |
| Vodacom BusinessSources: 1 | From R549 per month (website; VAT not stated). | 12–36 month terms. | Not published | Not published | Not published |
| BitCoSources: 1, 2 | Business Broadband Fibre R1,595/month, 25 Mbps (VAT not stated) | Dedicated from R4,695 (50 Mbps) excl. VAT | Broadband: best effort, 8-hour MTTR. Dedicated: 99% uptime | Not published | Not published |
| Liquid Intelligent TechnologiesSources: 1 | Broadband Fibre from R1,300/month, 10 Mbps (VAT not stated), 24-month minimum | Not published | Best effort | 5 static IPs | 24/7 support |
| RSAWEBSources: 1, 2 | SME FTTB prices not published as text | Dedicated fibre up to 10 Gbps | Dedicated: up to 99.9%, credit-backed | Not published | Business support Monday–Friday 07:00–18:00 |
| Herotel BusinessSources: 1 | Not published | Not published | Not published | Not published | 24/7 support; LTE failover offered |
Afrihost and Axxess top consumer ratings but do not list a business fibre product; Afrihost's terms say businesses can't sign up for its residential fibre packages.Source: 1
Where SureTel fits
Vox's published R649 business fibre entry is lower than SureTel's standard R687. SureTel's bundled prices (R599 broadband, R700 FTTB) apply when you also take SureTel voice, and SureTel supports the line, your phones and your IT as one provider from Krugersdorp. See business fibre packages for every network and speed.
Second opinions
What the surveys say
These are mostly consumer surveys, so they say more about home internet than business SLAs.
- MyBroadband user ratings, Q2 2025: Afrihost 76.29, Axxess 74.11, NTT DATA 69.18, RSAWeb 67.10, Vox 66.88.
- Opensignal, Q1 2026: Vox won all five fixed-broadband awards among the six providers covered.
- ISPA fibre network operator survey, February 2026: ISPs rating the networks: Octotel 7.5, Openserve 6.5, MetroFibre 6.4.
Before you sign
How to choose a business ISP
SLA terms
Read the actual commitment: response and restore times, uptime percentage and whether service credits apply. “Best effort” means no committed restore time.
Static IP
You need one for some VPNs, remote access and hosted services. Check whether it is included or a monthly extra.
Contention
Broadband fibre is shared with other users on the network; dedicated fibre is not. Ask how the provider manages busy-hour performance.
Backup connection
Fibre can still go down. LTE/5G or a microwave link keeps critical services online while a fault is repaired.
Who supports your voice
If your phones run over the internet, one provider for both line and voice avoids faults bouncing between suppliers.
Start with the coverage checker to see which networks reach your address, then compare business fibre options and SLAs. For a backup line, see LTE/5G backup or licensed microwave.
Prices checked 6 November 2026 — tell us if anything has changed.
FAQ
Business ISP FAQs
Which is the best ISP in South Africa for a business?
There isn't one answer for every business. Most published ISP rankings are consumer surveys. For a business, compare which networks reach your address, the SLA, static IP, support hours, backup options and who supports your voice.
What is the difference between business broadband, FTTB and dedicated fibre?
FTTH-based business broadband runs on residential-style fibre networks and is the lowest-cost option. FTTB (fibre to the business) is delivered to business premises. Dedicated fibre is an uncontended line with stronger SLAs and a higher price.
How much does business fibre cost in South Africa?
Vox publishes R649 a month for 30/30 Mbps excl. VAT, and the Vodacom Business website says from R549 a month (VAT not stated). SureTel business broadband starts from R687 (R599 bundled with voice) and FTTB from R1,300, excl. VAT. Dedicated fibre is published from R2,349 (Vox) and R4,695 (BitCo). Checked 6 November 2026.
Does a business need a static IP address?
Only if you run services that need a fixed address, such as some VPNs, remote access or hosted systems. Some providers include a /32 static IP, others charge monthly — check before you compare prices.
What SLA should a business look for?
Look for a stated response and restore time, an uptime percentage and whether service credits apply. Best-effort products have no committed restore time, which may be fine for some offices but not for call centres or busy sites.
Can I use Afrihost or Axxess for my business?
Neither lists a business fibre product, and Afrihost's terms say businesses can't sign up for its residential fibre packages. Look at providers with business fibre products and business SLAs.
Get started
Check which networks reach your business
- Licensed SA ISP
- ICASA 0009/CECS/AUG/09
- Since 2010
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All prices are shown excluding VAT unless stated otherwise.