SureTel
Wadeville · factories, warehouses and workshops
Business VoIP, Cloud PBX and Connectivity in Wadeville
Primary and backup internet, site-wide phones and CCTV installation for Wadeville factories, warehouses and workshops.
In short
Wadeville factories and warehouses usually need a primary internet line that lasts the working day, a backup for when it drops, and phones that reach the plant floor. SureTel supplies business fibre or wireless where the address is feasible, LTE/5G backup from R379 per month, Cloud PBX from R50 per extension/month and commercial CCTV installation quoted by scope. Prices exclude VAT.
- Business wireless from R735 per month, subject to feasibility
- Licensed microwave from R1,860 per month, subject to feasibility and requirements
- New numbers on 010; existing 011 numbers port for R40 each
- Managed IT for the admin block from R500 per user per month
What SureTel provides across Gauteng
Managed IT from R500 per user per month, run remote-first from our Krugersdorp base. Cloud PBX from R50 per extension/month and VoIP calls from R0.30 per minute, set up and supported remotely. Business fibre from R687 per month (FTTH) or R1,300 (FTTB) where the address is feasible. All prices exclude VAT.
Area code 010
Wadeville numbers: 010 for new lines, 011 kept by porting
Wadeville is in the Johannesburg number area. New numbers SureTel issues there are on 010, at R10 per number per month excl. VAT; the 011 number your customers already use can be ported and kept.
Porting is R40 once-off per eligible number excl. VAT. Timing depends on the losing provider and a complete request, so don't cancel the old service until the port has gone through.
Calls on Cloud PBX start from R0.30 per minute excl. VAT. Drivers and yard supervisors can answer their extension on the mobile app (R20 per extension per month excl. VAT).
Industrial sites
What a Wadeville factory or warehouse typically needs
Industrial stands are larger and busier than offices, and an outage stops dispatch as well as email. This is how each need maps to a SureTel service.
| Site need | SureTel service | Price basis (excl. VAT) | Condition |
|---|---|---|---|
| Main internet line | Business fibre | Live catalogue price (see above) | Address must be feasible |
| Fibre isn't available yet | Business wireless or licensed microwave | Wireless from R735 per month; microwave from R1,860 per month | Line of sight and feasibility |
| Stay online when the main line drops | LTE/5G backup | from R379 per month | Mobile coverage, hardware and configuration; doesn't imply automatic failover |
| Phones in the office, at dispatch and on the floor | Cloud PBX with desk and DECT cordless handsets | R50 per extension/month for 1–100 extensions, R45 for 101–300 and R40 for 301+ | Handsets priced separately |
| Cameras on the yard, gates and loading bays | Commercial CCTV installation | Quoted by scope | Site assessment first |
| Admin PCs and laptops | Managed IT | R500 per user per month | Shared shop-floor PCs scoped separately |
Typical requirements
Typical Wadeville site requirements
Illustrative requirements for industrial stands, not customer stories.
Reception, dispatch and plant floor on one system
Front-office reception, a dispatch desk by the loading bays and supervisors on the floor. Cloud PBX ring groups and DECT cordless handsets can put all three on one extension list.
Several sheds on one industrial stand
An admin block plus sheds that each need a phone or a PC. How the buildings connect to each other is checked before a single service mix is recommended.
Moving into a stand without knowing what's there
Fibre can't be assumed at a new Wadeville address. An address check comes first, and wireless or LTE/5G can cover the gap if fibre isn't feasible.
Remote or on site
What's remote and what's on site at a Wadeville stand
Phones and IT support are mostly remote. Lines, cameras and cabling need someone on site, and all of it is scoped first.
| Service | How it's delivered in Wadeville | Good to know |
|---|---|---|
| Internet installation | On site, after feasibility | Installation conditions differ by stand and building. |
| LTE/5G backup router | After a coverage check | Depends on mobile signal, hardware and configuration at the site. |
| Cloud PBX and call routing | Remote | Dispatch queues and after-hours rules change without a visit. |
| Desk and DECT handsets | Supplied configured | DECT bases are placed to reach sheds and the floor. |
| CCTV installation | On site, quoted by scope | For Gauteng and North West businesses. |
| Admin-block IT support | Remote | Monday to Friday, 08:00–17:00, excluding public holidays. |
| Hands-on IT work | Planned visit | Hourly rate plus return kilometres from Krugersdorp. |
Wadeville sites
Kinds of Wadeville site we work with
Wadeville is an industrial area. We work with these kinds of site there:
- Factories
- Warehouses and sheds
- Workshops
- Dispatch and loading bays
- Admin blocks
- Multi-building stands
SureTel has no Wadeville office; our registered office is in Rant en Dal, Krugersdorp.
Onsite rate
Onsite IT visits to Wadeville
Managed IT visits are charged at R450 per hour (minimum one hour) plus R4.95 per km return travel from Krugersdorp, excl. VAT. Wadeville is on the East Rand, on the far side of Johannesburg from our base, so the kilometre portion of a Wadeville quote is larger than for West Rand sites.
That's one more reason most support is remote, and why it's worth grouping hands-on jobs into one planned visit. There's no call-out fee and no charge for travel time.
Hours on site × R450 (minimum one hour) + return kilometres from Krugersdorp × R4.95. All excl. VAT.
Wadeville FAQs
Questions from Wadeville businesses
Can SureTel get fibre to our Wadeville factory?
Only if the address is feasible. Fibre availability differs from one stand to the next, so put the exact address into the coverage checker first. If fibre isn't there, business wireless or licensed microwave may be.
What does LTE/5G backup cost for a Wadeville site?
From R379 per month excl. VAT, subject to coverage, hardware and configuration. It's a backup alongside a primary line, not a like-for-like replacement for fibre, and it depends on mobile signal at the site.
Do your phones work across a large warehouse floor?
DECT cordless handsets suit staff who move around sheds and loading bays. Range depends on the building, so the number and placement of base stations is worked out for your site.
Does SureTel install CCTV in Wadeville?
SureTel installs commercial CCTV for Gauteng and North West businesses, and each installation is quoted after a site assessment of the areas, access, cabling and power.
What does an onsite IT visit in Wadeville cost?
Hours on site × R450 (minimum one hour) + return kilometres from Krugersdorp × R4.95. All excl. VAT. There's no dispatch fee and no travel-time charge.
Does SureTel have an office in Wadeville?
No. Our registered office is at 4 Leeu Street, Rant en Dal, Krugersdorp. Wadeville sites are supported remotely, with installations and visits planned when the work needs them.
Check what your Wadeville stand can get
Start with the address: we'll confirm fibre, wireless or backup options, then quote phones, CCTV or IT support around how your site actually works.