A Cloud PBX or Hosted PBX as its also known is a new breed of telephone system where the telephone hardware is located off site and calls work by using an internet connection. The users only require IP Phones or a Web / Desktop / Mobile application to communicate with each other and their customers.
SureTel’s Cloud PBX solution is securely hosted in secure off-site data centres with triple redundancy for:
- Upstream providers
- Server and network hardware, and
- Client data
to provide the ultimate peace of mind for our customers.
The Hosted PBX solution provides all the features a modern business would require to effectively communicate with its customers, ranging from
- Standard traditional PABX features, to
- Enhanced Enterprise features like
- Instant messaging and
- Voice & video conferencing
- Voice recording
It completely replaces the need for an on-site PABX and provides unprecedented flexibility for Businesses and Call Centres.